Privacy Policy

The short version: we collect only what we need to reply to your enquiry, we never sell or share your details for marketing, and this website uses no tracking cookies. The full version is below — in plain English.

Who we are

This website is operated by Pool-Tech (Hayden Durkin), Christchurch & Canterbury, New Zealand. For anything related to this policy or your personal information, please use the contact form or phone 0274 341 373.

What we collect, and why

Contact form — your name, contact details, the service you’re interested in and your message, so we can reply. Your message is sent to us by email and is not stored in a database on this website.
Technical information — when you submit the form, your IP address is used for spam protection and briefly held in a counter that limits automated submissions. These counters are purged automatically.

Cookies & analytics

This website sets no tracking or advertising cookies and uses no advertising or cross-site analytics — which is why you won’t see a cookie banner.

Third-party services

Cloudflare Turnstile — protects the contact form from bots. It processes limited technical signals from your browser (such as your IP address) under Cloudflare’s privacy policy.
Email delivery — form messages reach us through a standard email provider.
Hosting — this website is hosted in New Zealand.

How long we keep it

Messages are kept as normal business records. Anti-spam counters holding IP addresses are purged automatically, typically within an hour.

Your rights

Under the New Zealand Privacy Act 2020 you may ask for a copy of the personal information we hold about you and ask for it to be corrected or deleted — just get in touch. If you’re not happy with how we handle your information, you can complain to the Office of the Privacy Commissioner at privacy.org.nz.

Changes to this policy

If this policy changes, the updated version will be published on this page with a new date below.

Last updated: 26 July 2026